The practical answer
Send the affected URL, exact wording, reason for the challenge and a current primary source through the public contact routes. We prioritise errors that could affect safety, age eligibility, licensing checks, payment decisions or the understanding of a game’s cost and rules.
What qualifies for review
A correction request should identify a checkable claim.
Factual error
A name, date, rule, source description, payment process or regulator statement is demonstrably wrong.
Material omission
Missing context could cause a reader to misunderstand age, cost, risk, identity checks or operator status.
Broken evidence
An official source has moved, expired or been replaced by a current regulator or provider page.
Presentation problem
A disclosure, label, table or image creates a misleading impression even when individual words are technically accurate.
Review sequence
Corrections are handled through evidence rather than status or commercial pressure.
- 1
Record the URL, disputed wording and source supplied.
- 2
Check the current primary regulator, provider or payment documentation.
- 3
Assess whether the error is material, minor, disputed or unsupported.
- 4
Correct the page and update its modified date when a material change is confirmed.
- 5
Add or revise a change-log note when readers need to understand what changed.
A request to remove accurate criticism, hide a commercial relationship or replace a primary source with promotional copy will not be treated as a factual correction.
Correction levels
The response should match the impact of the error.
Urgent
Age, licence, fraud risk, payment safety or harmful responsible-gaming information.
Material
A rule, edition, price or process error that changes the practical meaning of the page.
Minor
Spelling, formatting, inaccessible labels or wording that does not alter the conclusion.
Disputed
Competing interpretations are attributed and the evidence limit is explained rather than silently choosing a side.
Transparency
Readers should be able to see when important information changed.
Modified date
Material pages display an update or checked date.
Change log
Game guides and major comparisons can include a dated summary of substantive revisions.
No paid correction
A factual correction does not require payment and cannot be exchanged for a favourable ranking.
Privacy
Published correction notes should not reveal private account, wallet or identity information.
Corrections Policy FAQ
How do I report an error?+
Use the public contact routes and include the page URL, exact wording, explanation and a current primary source.
Will every wording preference be changed?+
No. We correct factual and materially misleading content; editorial style disagreements may be noted without requiring a change.
Can a commercial partner request removal?+
A partner may identify a factual issue, but commercial status does not override evidence or guarantee removal.
Research references
Sources were checked on the update date above. Rules, regulator lists, payment limits and provider catalogues can change; always confirm the current official page.