The practical answer
Call PAGCOR's 24/7 National Problem Gambling Helpline at (02) 8248-9568 if gambling is becoming hard to control. Trained counsellors provide confidential support. Stop playing, block fresh deposits and ask someone you trust to stay with you while you make the call. If anyone is in immediate danger, contact local emergency services.
Help available now
PAGCOR launched the National Problem Gambling Helpline on 26 May 2026 with Seagulls Flock Organization Inc.
24/7 phone support
Call (02) 8248-9568 at any hour. Trained counsellors provide confidential support for gambling-related problems and can help callers work through the next practical step.
Family members
Family members can call too.
Player exclusion
PAGCOR publishes both exclusion processes.
Immediate danger
If there is a risk of self-harm, violence or another emergency, contact local emergency services now and stay with the person if it is safe to do so.
BingoPlus.st is an independent guide. It cannot provide counselling or process exclusions.
Set limits before playing
Choose limits before the first bet.
Money
Use disposable money. Assume it can all be lost.
Time
Include deposits, bonus rounds and breaks in the timer.
Frequency
Keep gambling-free days. Small daily sessions add up fast.
Payment
Keep loans and essential funds out.
Warning signs
A pattern matters. Chasing losses and secrecy warrant a stop.
Chasing
You keep playing to recover earlier losses.
Concealment
You hide accounts, spending or session time.
Borrowing
Debt or bill money starts funding play.
Broken limits
Timers and spending caps keep moving.
Stop when these signs appear. Another bet will not repair debt, distress or a damaged relationship.
Use formal controls
Put distance between the urge to play and the next deposit.
- 1
Switch on every available account limit.
- 2
Remove saved payment methods and promotional notifications.
- 3
Ask verified operator support about closing the account.
- 4
Read PAGCOR's current Player Exclusion requirements.
- 5
Send forms and identification only through the official process.
- 6
Call (02) 8248-9568 when you need help.
PAGCOR lists self-exclusion periods of six months, one year and five years, although applicants should still read the live procedure before sending documents. The first six months are irrevocable.
Who may gamble
PAGCOR sets 21 as the minimum age. Its current page names other restricted groups as well.
Under 21
People under 21 cannot enter, stay or play.
Restricted database
The NDRP records people barred from gambling.
Public-service restrictions
Specified government personnel, AFP and PNP members are restricted.
GEL holders
PAGCOR also lists Gaming Employment License holders.
Responsible Gaming Philippines FAQ
What is PAGCOR's problem gambling helpline?+
The 24/7 National Problem Gambling Helpline connects callers to trained counsellors for confidential support. Call (02) 8248-9568.
What is self-exclusion?+
It is a formal request to block access to PAGCOR-operated and regulated gaming venues or sites for a defined period.
Can a family member apply for exclusion?+
PAGCOR publishes a family-exclusion process for a spouse, parent or child aged at least 18, with relationship and identity documents required.
Is a budget enough if I keep breaking it?+
Repeated limit breaks are a warning sign. Stop, block deposits and call the helpline.
Research references
Sources were checked on the update date above. Rules, regulator lists, payment limits and provider catalogues can change; always confirm the current official page.